FAQs
Have Questions? WE MAY JUST HAVE THE ANSWER
Q: What makes Adndmc skincare products unique?
A: Our products are expertly crafted with superior, natural ingredients to cater to various skin types and concerns. They're vegan-friendly, cruelty-free, and designed to give you radiant, healthy skin.
Q: How do I know which Adndmc products are right for my skin type?
A: Visit our "Shop by Skin Concerns" section at the top menu bar to find products specifically formulated for your skin type. From oily to dry skin, we've got you covered.
Q: Can I use multiple Adndmc products together?
A: Absolutely! Our skincare range is designed to work together for maximum benefits. Check out our bundled skincare sets for complete routines at a discounted price.
Q: Are Adndmc products safe for sensitive skin?
A: Yes, our products are formulated to be gentle, even on sensitive skin. However, we recommend performing a patch test before using any new product fully.
Q: How long does it take to see results with Adndmc products?
A: While some might see immediate results, we recommend using our products consistently for at least 4-6 weeks to see significant improvements.
Q: How often should I use Adndmc products?
A: We generally recommend using our products twice daily, in the morning and at night. However, individual product usage may vary. Please refer to the instructions on each product.
Q: What is the shelf life of Adndmc products?
A: Our products typically have a shelf life of 24 months unopened and 12 months after opening. We recommend storing them in a cool, dry place for optimal efficacy.
Q: Can men use Adndmc products?
A: Absolutely! Our skincare products are suitable for all genders.
Q: What are the delivery charges?
A: We offer free USPS shipping on orders over $29. For orders under $50, we charge a minimal shipping fee. Check our Shipping Policy for more details.
Q: How can I track my order?
A: Once your order is dispatched, you will receive an email with tracking information. You can track your package using this information.
Q: What is Adndmc' return policy?
A: We offer a 30-day return policy for items that are unused and in their original packaging. Check our Return Policy for more information.
Q: How do I return a product?
A: Please get in touch with our customer service at hello@adndmc.com to initiate a return. Our team will guide you through the process.
Q: Can I change or cancel my order?
A: Orders can be changed or canceled within the first 3 hours. Please contact our customer service for assistance.
Q: Can I get a sample of Adndmc products?
A: While we currently don't offer product samples, we do have a risk-free 30-day return policy if you're not satisfied with your purchase.
Q: Are Adndmc products cruelty-free and vegan?
A: Yes, all our products are 100% cruelty-free and vegan. We believe in beauty without harm to animals.
Q: Where else can I buy Adndmc products?
A: Adndmc products are exclusively available on our official website to ensure that you receive authentic products directly from us.
Q: Do you ship internationally?
A: Yes, we ship worldwide. However, shipping times and costs may vary depending on your location.
Q: I have more questions. How can I contact Adndmc?
A: Feel free to reach us at hello@adndmc.com. Our team is happy to assist you with any questions or concerns.
Q: How do Adndmc products stand out from other natural skincare lines?
A: At Adndmc, our commitment lies in crafting the finest organic skincare products. We source ingredients from esteemed artisan distilleries, focusing on time-tested, science-backed botanicals. Our formulas unite ancient wisdom with contemporary cosmetic science.
Q: Are Adndmc products organic?
A: We strive to use certified organic ingredients whenever feasible. Certain ingredients, such as clays and vitamin E, cannot be certified organic. Our vitamin E is sourced from non-GMO sunflower oil and used at concentrations of 1% or less.
Q: What do the various organic labeling terms signify for Adndmc products?
A: Adndmc products bear the "Organic" label, indicating that they contain a minimum of 95% organically produced ingredients, excluding water and salt. Other labeling categories, such as "100% Organic," "Made with Organic Ingredients," and "No Organic Labeling," are determined by the percentage of organic ingredients used.
Q: How can I get in touch with Adndmc if I have additional questions?
A: If you have any further inquiries, please don't hesitate to contact us at hello@adndmc.com. Our dedicated team is always ready and happy to assist you with any questions or concerns you may have.
Q: Are Adndmc products effective for treating acne?
A: Yes, absolutely. Our skincare routine is designed to support your skin's essential needs and functions. We offer products specifically formulated for skin prone to blemishes and congestion. However, acne is a complex issue that requires both internal and external efforts. We recommend adopting a holistic approach to successfully manage acne and support long-term skin health. Please visit our skin concern page for personalized product recommendations.
Q: Do Adndmc products have anti-aging properties?
A: In short, yes. However, we prefer not to use the term "anti-aging." We believe that aging is a privilege. All our products are designed with the mindset of prevention and correction, or what we like to call "youth preservation" – whether your "youth" is in your 20s, 40s, or 60s.
Q: Which skin types are best suited for Adndmc products?
A: Our collection is designed to nourish and support your skin through all its stages in life. Whether your skin is sensitive, blemish-prone, combination, dry, or you're lucky enough to have great skin, we have something for you.
Q: Why are Adndmc products more expensive than some other natural skincare brands?
A: We embrace transparency when it comes to pricing. Each product is priced to reflect the exceptional quality of ingredients used, the research, expertise, small-batch in-house manufacturing, and fair-trade practices we support through our conscious ingredient procurement, as well as fair wages for our small team. We practice the old-school philosophy of "quality over quantity" in an age where fast fashion applies not only to clothing but also to skincare.